We have well trained service technicians to provide you with dependable and professional service. Our technicians serve a five-year apprenticeship program consisting of classroom instruction supplemented with on-the-job practical training. In addition, they attend numerous training sessions throughout the year to keep up with changing technology in new HVAC equipment. Our technicians wear company uniforms with name identification to allow for a safe introduction before opening the door.
In order to provide our customers with timely service, we maintain an extensive parts inventory both in our trucks and at our shop. Our parts department is fully staffed, with a parts manager and a number of delivery personnel who deliver to our technicians on their job site, if necessary. This approach helps eliminate lengthy service time and allows us to provide the superior service you desire.
Our Residential Service Department is Your Service Provider for all of Dane County
General Heating and Air Conditioning is your go-to source for HVAC needs all around Dane County. We have a fleet of vans that operate Monday-Friday, 8 AM-4 PM. These vans are stocked with commonly used parts.
Journey to Zero by Jeff Hanson, Safety Manager
For many years, I believed that achieving zero accidents was not possible. That conclusion came from years of working in safety and never coming across a single example where zero accidents were sustained for any length of time. What I did not understand, but I do today, was the power that can be harnessed when […]
How to Get an Air Conditioning Quote
With summer just around the corner, you may find yourself needing a new air conditioner. Getting a new air conditioner is a big investment – one you want to make sure you get right. Before you invest, make sure you are going to be happy with the outcome, which starts with both the unit you […]