Service | General Heating and Air Conditioning



General Heating and Air Conditioning has an active residential service department. Our dedicated dispatcher manages workflow for a fleet of radio dispatched vans 7 AM – 4 PM, Monday through Friday. These vans are fully stocked with commonly used parts, ensuring we meet our customer’s needs in a timely manner.

Give us a call at (608) 271-3900 if your furnace, air conditioner, hot water or steam boiler, or any system accessory malfunctions; we will find a solution to your problem. We service most major brands and models of HVAC equipment and also accept Visa or MasterCard.

Interested in finding out what your financing options are? To learn more about the
financing options available to you for purchasing your heating or air conditioning unit,
please click the image on the right to learn more about the Carrier credit card offered
by Wells Fargo. Financing options are also available with approved credit.



We staff our service department 24-hours a day, seven days a week, to provide our customers service if and when emergencies happen. If your emergency cannot wait until our regular business hours, please call our emergency service number, (608) 271-3900, and our off-hours service dispatcher will locate an on call service technician to address your emergency needs.



Similar to your automobiles and other appliances, scheduled maintenance can go a long way when it comes to the reliability and equipment life of your heating and cooling systems.

Join General Heating and Air Conditioning’s Home Comfort Program today and save!
Our Home Comfort Program gives you priority service on the maintenance and repairs
that you need with the discounts you desire. Leave the maintenance to our professional
technicians, and enjoy the satisfaction and peace of mind knowing your heating and
cooling system will always be maintained.

We’re Hiring!

General Heating and Air Conditioning is currently hiring a project manager/engineer, a service manager, and a service parts coordinator. Located in Madison, Wisconsin, our team is filled with talented individuals, and we are looking to add to our growing team. more ›

Our Residential Service Department is Your Service Provider for all of Dane County

General Heating and Air Conditioning is your go-to source for HVAC needs all around Dane County. We have a fleet of vans that operate Monday-Friday, 8 AM-4 PM. These vans are stocked with commonly used parts. more ›

Why is my furnace leaking water?

It’s winter. The last thing homeowners want when they see their furnace is to see a puddle of water leaking from it. When this happens, panic tends to settle in. However, this is not an end all case. more ›